Final Draft Conference Paper


This paper explores the overlooked potential of Santiago de los Caballeros, Dominican Republic, as a rising hub for sustainable tourism. While cities like Punta Cana and Santo Domingo dominate the tourism narrative, Santiago offers a rich cultural heritage, historical significance, and emerging urban development that deserve recognition. Through academic research, government sources, and documentary analysis, this paper argues that with intentional investment, Santiago can develop a tourism model that benefits both locals and visitors avoiding the pitfalls of over-commercialized tourism seen in other Dominican cities. Ultimately, this paper calls for a tourism vision rooted in justice, sustainability, and community empowerment.

 Why I Believe in Santiago’s Future—and It Starts with Tourism

What if  I told you there’s a city in the Dominican Republic with a rich history, vibrant culture, and a growing economy that many people don’t think of as a major tourist destination? It’s not Santo Domingo, and it’s not Punta Cana or these other tourist favorite places. It’s Santiago de los Caballeros—my hometown. Santiago might not be the first place that comes to mind when you think about tourism in the Dominican Republic, but it has all the potential to become one of the country’s most exciting and economically thriving cities.

Growing up, I’ve always known about Santiago. It’s where I’m from, and it’s a place I feel deeply connected to. It’s my home, my happy place, my everything. I used to think of it mainly as “home,” not necessarily as a big tourist destination. Recently,on my last trip I made there in January, I’ve started thinking more about how much potential Santiago truly has—not just as a beautiful place to visit, but as a city that could grow and thrive economically, especially with the right investment in tourism. Tourism isn’t just about vacations; it’s about creating jobs, improving infrastructure, and giving local businesses more chances to succeed. For a city like Santiago, with its rich history, vibrant culture, and growing urban development, tourism could be the key to something much bigger. That’s why I wanted to explore how tourism already impacts Santiago—and how, if done right, it could help the city become not just a top destination in the Dominican Republic.

The city is a blend of old-world traditions and modern innovation. For example, Santiago is known for its tobacco industry, which has shaped much of its agricultural history, but in recent years, it’s becoming a hub for industries like textiles, technology, and manufacturing. This shift has sparked the development of new businesses and opportunities for locals. But Santiago is more than just a business center—it’s a place full of life, culture, and beauty. Whether you’re walking through the colonial streets of the city center, enjoying the vibrant art scene, or exploring nearby natural wonders like the Pico Duarte mountains, there’s so much to see and experience. Santiago has the potential to be a leading tourist destination in the Dominican Republic, but to get there, the city needs strategic investments—particularly in tourism infrastructure and marketing.

Tourism plays a critical role in the economy of many cities, and Santiago is no exception. With its proximity to natural attractions and historical landmarks, the city already has a solid foundation for tourism. However, it still lacks the infrastructure and promotion needed to compete with other more established destinations. That’s where the potential for growth lies: in leveraging Santiago’s unique strengths to attract both domestic and international visitors. By investing in better transportation, improved services for tourists, and creating attractive packages that highlight the city’s rich cultural heritage and beautiful landscapes, Santiago could be on its way to becoming a key player in the tourism industry. If these investments are made wisely, Santiago could not only draw in visitors but also provide long-term benefits for the local community, creating jobs and boosting the economy.

Through an exploration of three sources, two from academic databases and one from the official Dominican tourism website we can see that Santiago is not just an agricultural hub, but a city poised for significant growth in various sectors. In “El Futuro Económico de Santiago de los Caballeros,” José Luis Alemán outlines the historical importance of Santiago’s agriculture, pointing out its evolving role in manufacturing and technology. Dr. Ramón Santana Cabrera’s research on sustainable tourism development highlights the need for infrastructure improvements to fully capitalize on Santiago’s tourism potential. Lastly, GoDominicanRepublic.com emphasizes the city’s current appeal and the steps needed to further develop its tourism industry. These sources all illustrate that Santiago’s future is tied to its ability to integrate tourism into its broader economic strategy—transforming it into a top city for both visitors and locals.

José Luis Alemán’s “El Futuro Económico de Santiago de los Caballeros” explores the long-standing economic significance of Santiago de los Caballeros as a center for commerce in the Dominican Republic. Alemán underscores that Santiago has been an essential hub for agriculture, particularly for products like tobacco, cacao, and cassava. He notes, “Santiago ha sido un centro de comercio fundamental en la República Dominicana durante décadas,” reflecting on the city’s historical role in economic development. As Santiago expands, Alemán highlights its diversification into sectors such as manufacturing, particularly in textiles and footwear, as well as an emerging focus on technology and innovation. The article presents a well-rounded view of Santiago’s economic journey, emphasizing how the city is evolving to meet modern demands while staying rooted in its agricultural legacy.

Dr. Ramón Santana Cabrera’s “Factores Potenciales para el Desarrollo de Turismo Sustentable en la Provincia de Santiago de los Caballeros” delves into the emerging role of tourism in the city’s economic development. Santana Cabrera highlights the city’s vast potential to become a top tourist destination due to its rich cultural heritage, historical landmarks, and proximity to natural attractions. He argues, “el turismo en Santiago tiene un enorme potencial, pero la ciudad aún enfrenta grandes desafíos, como la falta de infraestructura y la promoción adecuada para competir con otros destinos del Caribe.” His work emphasizes that for Santiago to fully capitalize on its tourism potential, significant investments in infrastructure and marketing are required. Santana Cabrera advocates for sustainable tourism practices, suggesting that if these challenges are addressed, Santiago could see a substantial economic boost while preserving its cultural integrity.

The article from GoDominicanRepublic.com offers a practical and accessible perspective on Santiago’s tourism appeal, detailing the city’s historical landmarks, vibrant culture, and emerging urbanization. The article highlights, “Santiago es una ciudad llena de historia, arte vibrante, y una cultura rica,” pointing out the city’s existing attractions such as industrial parks, monuments, and natural sites. It also discusses the importance of strategic urban planning, noting how modern infrastructure is gradually being developed to meet the needs of a growing city. However, the source emphasizes that despite Santiago’s charm, better infrastructure and promotion are still necessary to attract more tourists. This source is crucial in painting a more accessible, real-world picture of Santiago’s tourism landscape, acknowledging both its current appeal and the work needed to transform it into a major tourist destination.

It was hard for me to find a movie or document saying bad things about Santiago but I did find something similar to support what I think. To better understand the contrast between Santiago and other parts of the Dominican Republic, it helps to look at the film El sitio de los sitios (2016), directed by Natalia Cabral and Oriol Estrada. This documentary focuses on the development of luxury resorts in Punta Cana and reveals how tourism can sometimes create a superficial version of the Caribbean that hides deeper social issues. In the film, workers are interviewed about their roles in building tourist spaces that they themselves can’t afford to enjoy. The directors use these personal stories to show how tourism can often benefit only a few while ignoring the larger needs of local communities. By comparing this with Santiago’s more grassroots potential for tourism, we can ask: What if Santiago built a tourism economy that included everyone, not just wealthy investors and international tourists?

The movie raises important questions about equity and sustainability in tourism. It helps support my argument that Santiago should develop tourism in a way that directly benefits its people not repeat the same mistakes as other cities. While places like Punta Cana prioritize luxury resorts and outside investment, Santiago could focus on local culture, small businesses, and sustainable development. Instead of displacing communities or hiding poverty, Santiago has the opportunity to create a model of tourism that reflects its true identity. That’s what makes Santiago different: it still has time to get things right. We can learn from the issues shown in the film and use them to push for a better version of tourism.

While some tourist areas in the Dominican Republic have been overdeveloped without truly helping local communities, Santiago de los Caballeros is a chance to do things differently. The documentary shows how big tourism projects like those in Cap Cana often benefit foreign investors and tourists more than the people who actually live and work there. That’s why Santiago’s situation matters. It still has time to grow in a way that’s more inclusive and sustainable. I have heard people talk about “how can Santiago be a tourist zone but it doesn’t have a beach” but do you need a beach when you have different types of rivers, which is fresh water you could drink rather than salt water. Unlike the overcrowded resort zones, Santiago can focus on cultural, historical, and eco-tourism attracting visitors while making sure the community also benefits. The goal isn’t to copy Cap Cana, but to learn from its mistakes and build something better for both visitors and locals. 

Ultimately, tourism in Santiago isn’t just about economics it’s about justice, representation, and pride. Santiago has the power to change the narrative of what tourism means in the Dominican Republic. With the right leadership, community involvement, and thoughtful investment, Santiago can become more than just a hidden gem; it can be a leading city that puts people first. If we imagine tourism as a tool for empowerment rather than exploitation, then Santiago could become the example the rest of the country looks to.

In conclusion, Santiago de los Caballeros deserves more attention as a future leader in Dominican tourism. Its rich history, evolving economy, and cultural pride make it the perfect candidate for sustainable and community-focused development. By comparing Santiago with places like Punta Cana through the lens of the film El sitio de los sitios, we see that tourism doesn’t have to follow one model. Instead, Santiago can offer something more meaningful—a city that celebrates its roots while building a better future for everyone who calls it home.

MLA Citation 

Cabral, Natalia, and Oriol Estrada, directors. El sitio de los sitios. Faula Films, 2016.

Alemán, José Luis, S.J. “El futuro económico de Santiago.” Revista Estudios Sociales, vol. 10, no. 38–39, 1977, https://estudiossociales.bono.edu.do/index.php/es/article/view/763

“Santiago – Dominican Republic Tourism – Official Website.” GoDominicanRepublic.com, Ministry of Tourism of the Dominican Republic, https://www.godominicanrepublic.com/destinations/santiago-de-los-caballeros. Accessed 1 May 2025. https://www.godominicanrepublic.com/destinations/santiago-de-los-caballeros

Sánchez, José Ramón. “Santiago de los Caballeros: Transformaciones urbanas y desafíos de planificación.” Revista de Estudios Urbanos y Regionales, vol. 45, no. 2, 2019, pp. 123–145.https://core.ac.uk/download/pdf/161254063.pdf